Delete your account
You can delete your Absix account, your scan photos and all of your data at any time.
From the app
- Open Profile (bottom-right tab).
- Scroll to the bottom and tap Delete account.
- Confirm in the dialog.
Your account and its data are deleted immediately and the app returns to the welcome screen.
If you no longer have the app
Email support@absix.app with the subject “Delete account”. If you linked Apple or Google, write from that address; if your account was anonymous, include the device model and the approximate date of your first scan so we can find it. We process the request and confirm within 30 days.
What gets deleted
- Your scan photos and every score computed from them
- Quiz answers, profile, targets and weight log
- Plan, completed sessions, streaks and meal logs
- Subscription records held by Absix (the subscription itself lives with Apple or Google)
What may be kept
Usage statistics already aggregated without personal identifiers, and records the law requires us to keep for the minimum period.
Cancel your subscription separately
Deleting your account does not cancel your subscription. Do that in iPhone Settings › your name › Subscriptions, or in Google Play › Payments & subscriptions.